Frequently Asked Questions (FAQ)
Does it contain any "nasties"?
HERBFARMACY contains no parabens or SLS - our SOIL
ASSOCATION CERTIFICATION guarantees freedom from harmful additives and the organic status of our ingredients.
What preservatives are used?
We use a mild mixture of alcohols and the widely used food preservative potassium sorbate. This mixture is one of only 2 permitted under the Soil Association's stringent ingredient rules. A preservative is necessary because we use water based extracts of organic herbs. We are now looking at a new organic preservative made from fruits.
What base cream do you use?
We don't use one. We make oil and water extracts of our herbs and combine these using vegetable emulsifiers - we make the whole thing!
Animal testing?
All our products are tested on human animals only!
Where do you grow the herbs?
In the beautiful county of Herefordshire - home to many organic growers and producers.
Are the products vegan?
The only ingredient we use that some vegans like to avoid is beeswax - this is in the Lip Conditioner, Working Hands Cream and the Whole Body Lotion.
Why are some of the products labelled as 70% organic?
We use a strong emulsifying system which makes a wonderfully smooth creams. The emulsifiers we use are natural, plant-based substances, but are not organic. In future, as we locate alternative sources, organic emulsifiers will be used whenever possible.
Do you do cleanser and toners?
We were unable to include these in our initial 10 products - we are working on them right now, and they should be available fairly soon.
What is the image on your labels?
It is our signature herb Marshmallow root, used in the majority of our creams.
Do you do any products for eczema and special skin conditions?
We do a chickweed cream and several ointments under the Paul Richards label which can be helpful. Please refer to our website, www.herborganic.com
Why aren't your creams in boxes?
We are trying to reduce unnecessary packaging.
|
